Who We Are

The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff.  At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome.  We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance.  

Learn more about employment at OCLS.
 

Who You Are

You are seeking a fun and rewarding work environment. You are fulfilled by being part of a diverse organization that changes lives and positively impacts the community. You are service focused and successfully build positive relationships with external and internal customers alike.  You communicate effectively, can work independently, and enjoy contributing to the accomplishment of team goals.
 

What You'll Do

You'll ensure the smooth operation of our library's IT systems by managing technical support tasks, including installation, maintenance, and troubleshooting of personal computer and network equipment. Under the IT Director's guidance, you'll handle service requests, maintain communication systems, and collaborate with vendors to optimize performance. Your role involves upgrading systems, maintaining records, and contributing to team efficiency. 

What You've Done

You've completed two years of college-level coursework in Information Technology, or a closely related field, and have one (1) year of experience in a customer service role.