Branch Customer Service Lead- FT
Summary
Title:Branch Customer Service Lead- FT
ID:2295
FT - PT:Full-time
Salary:$22.50 per hour
Education - Experience:High School Diploma; AND two (2) years of customer service experience in a library setting
Hours :40 hours per week; some evenings and weekends
Location:Winter Garden Branch - 805 E. Plant St. Winter Garden, FL 34787
Closing Date:08/31/25
Description
We Change Lives

 

Who We Are

The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff.  At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome.  We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance.  

Learn more about employment at OCLS.
 

Who You Are

You are seeking a fun and rewarding work environment. You are fulfilled by being part of a diverse organization that changes lives and positively impacts the community. You are service focused and successfully build positive relationships with external and internal customers alike.  You communicate effectively, can work independently, and enjoy contributing to the accomplishment of team goals.
 

What You’ll Do

You'll oversee branch operations, guiding and supporting staff while delivering exceptional service to customers. Your role will involve organizing schedules, mentoring the team, and ensuring a welcoming environment, fostering community engagement through diverse library resources and programs.

Click here for the full job description.

 

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