| Title: | Branch Customer Service Lead- FT (English/Spanish Bilingual Required) |
|---|---|
| ID: | 2297 |
| FT - PT: | Full-time |
| Salary: | $22.50 per hour |
| Education - Experience: | High School Diploma; AND two (2) years of customer service experience in a library setting |
| Hours : | 40 hours per week; some evenings and weekends |
| Location: | Chickasaw Branch - 870 N. Chickasaw Trail Orlando, FL 32825 |
| Closing Date: | 09/07/25 |
Who We Are
The Orange County Library System is a learning organization whose mission is to add to quality of life – not only for our customers, but also for our staff. At OCLS, you’ll find staff who are dedicated to serving the community and cultivating an environment where everyone is welcome. We offer growth and development opportunities, competitive pay and benefits, and a healthy work-life balance.
Learn more about employment at OCLS.
Who You Are
You are seeking a fun and rewarding work environment. You are fulfilled by being part of a diverse organization that changes lives and positively impacts the community. You are service focused and successfully build positive relationships with external and internal customers alike. You communicate effectively, can work independently, and enjoy contributing to the accomplishment of team goals.
What You’ll Do
You'll oversee branch operations, guiding and supporting staff while delivering exceptional service to customers. Your role will involve organizing schedules, mentoring the team, and ensuring a welcoming environment, fostering community engagement through diverse library resources and programs.
Click here for the full job description.
